If you have any questions about devices or measured data, we will try to help you as quickly as possible.

If a functional problem with your devices appears, please contact us at +49 228 857700 or by e-mail

If you would like to send us your measured data for troubleshooting purposes, please note the following information:

  • Please do not send us raw data but, for example, a ready-prepared Excel file from which the
    problem can be quickly identified.
  • Please mark the data series relevant for troubleshooting (in color, time period, graph).
  • The parameters should be labeled in plain text in the header of the table columns.Column with
  • clear time stamp (date + time).
  • It is helpful to convert the data into a graph so that we can get a quicker overview. Please attach
    this to your e-mail.
  • For security reasons, files must not contain macros.

We would also be happy to advise you personally on your project

ecoTech Environmental Measuring Systems GmbH

Klara-M.-Faßbinder-Straße 1A
53121 Bonn

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